Warranty & Returns Policy
At Harmonise Life, we want you to love your Moving Mandala. If for any reason you’re not completely satisfied, we offer a 30-day satisfaction guarantee with free returns.
30-Day Satisfaction Guarantee
If your mandala isn’t quite what you expected, simply contact us within 30 days of receiving your order. We’ll arrange a free return shipping label so you can send it back in its original box. Once received in good condition, you’ll receive a full refund or replacement—your choice.
Warranty Coverage
12-Month Parts Warranty: Covers mechanical and electrical components excluding the motor.
6-Month Motor Warranty: Covers the internal motor assembly. Replacement motors are available and easily replaceable.
This warranty does not cover damage caused by misuse, accident, modification, or improper care. To make a warranty claim, please email us at harmoniselife@gmail.com with your order number, a brief description of the issue, and supporting photos or videos.
Return Conditions
Products must be returned in their original packaging to ensure safe transit.
Returns must include all original accessories and components.
Refunds are processed within 5–7 business days of receiving your returned item.